Welcome to Koura, a Manuka Honey brand inspried by the Maori language & culture.
"Koura" translates to "Gold". From the costal town of Kaikoura, nestled along Te Waipounamu's East Coast in the South Island of NZ, we have sourced the finest golden Manuka Honey from the wild mountainous paradise.
Name of the design: Valley of Kaikoura
Our beeswax are sourced from the same hive as our Manuka Honey. Our beeswax wraps are meticulously designed by digital artists from NZ with a distinct focus on capturing the awe-inspiring landscapes of New Zealand & celebrating the essence of Aotearoa.
User Instruction:
Hand wash with cold water and mild soap, hang to dry.
Do not wash with hot waterm this will likely casue the wax to melt. Keep away from all heat sources and store in a cool dry place.
Material:
100% cotton / Natural Beeswax / Pine Rosin / Jojoba Oil
Size:
Small 20 x 18 cm / Medium 25 x 28 cm / Large 33 x 35 cm
KOURA Beeswax Wrap / Valley of Kaikoura - full set of 3
14-Day Returns
General Return Policy:
We are happy to offer exchange or refund on an item you've purchased from us with in NZ- simply contact us within 14 days of your order date. The refund will be issued once the product is received in its original condition. We are unable to accept returns that are opened and used. We are also unable to accept international returns, due to NZ customs regulation that forbids any honey products entering the country.For any questions, please call us on +64 274806668 (NZ) or email eostrading.nz@gmail.com
Damaged Item
If the item you have received is damaged or faulty, please contact us the sooner the better with a description and photo evidence.
How to Return
Please email us first to confirm about the return.
Email: eostrading.nz@gmail.com
When you post back your items, please ensure you include your name, address, contact number and order number.
Return to;
Eos Trading Ltd / Koura Honey
11 Beach Road, Kaikoura, Canterbury, NZ, 7300
New Zealand Deliveries
We offer FREE delivery within New Zealand on all orders over NZ$50. For orders under this amount, postage is just NZ$6.
Parcel delivery general information;
We use track & traced Courier Post. It will be delivered to our door, if no one is home at the time of delivery, the courier driver will leave your parcel at your door or nearby in a safe location, or if it's unsafe to do so, they'll leave a card to call.Parcel delivery time frame;
Orders are normally delivered 3 working days from receiving your order. For rural addresses, please allow an extra 1-3 days for delivery. Orders placed in the weekends will be processed the following business day.
